Surveys and market research
We take time to understand your business and its objectives and can use our excellent communication skills to talk to your customers and target audience to establish their feelings towards your company and its products and services.
Our agents are trained to obtain relevant information from telephone interviews that will help you understand the market better and improve customer service.
Outbound lead and appointment generation
Callerz telemarketing agents receive ongoing training to ensure that they are skilled at cold calling, know how to deal with people, ‘get past the gate keeper’, sell and cross sell/up sell.
We use our telemarketing skills to build new customer relationships and business opportunities for your organisation. We believe it’s important to treat each customer as an individual so our telemarketing calls are not scripted.
Inbound customer service call handling
Callerz agents are also skilled at telephone answering. The Callerz team all have excellent communication skills and plenty of confidence.
We’ve handled inbound calls for Shopdirect Group, the largest mail order company in the UK and Interval International which runs membership programmes for vacation property owners and developers.
Appointment follow-up calls
Need somebody to follow up appointments?
We can make the follow-up calls on your behalf, ensuring that no valuable time is lost when communicating with potential new customers.
Service follow-up calls
We provide a follow-up call service for a number of car manufacturers. By contacting customers on their database we help them maximise sales of MOTs and servicing.
With fast and accurate data entry skills and an eye for detail, our agents produce documents to the highest standards.
a: Callerz Ltd
Round Foundary Media Centre
Leeds LS11 5QP
m: +44(0)797 0395931
t: +44(0)845 2255379